Vivid Seats is one of the most popular secondary marketplaces to purchase tickets to our favorite music gigs, making scoring seats to our favorite acts easier than ever. Rather than wait in a virtual line, Vivid Seats gave us access to hundreds of concert options, and we could search based on venue, artist, and more, and that too across locations and genres. What’s more, the best Vivid Seats concert tickets we’ve scored have been a result of the marketplace pulling options and choices from multiple sources. So, we were always confident that we were getting a fantastic price, and that too from a trusted website with a 120% refund guarantee. So, whether you’re a music aficionado who has planned to see a musical act ahead or requires last-minute tickets, Vivid Seats has you covered.
To find the best tickets to musical performances on Vivid Seats, you can begin by using the search bar to find the specific concert you’re interested in. Then, you can utilize filters for date range, type of ticket, quantity, row, section, and price to narrow down your choices. Pro tip: Do consider exploring interactive seating maps so you can visualize the seats available and compare prices across the various sections. Did you know you can also check for meet-and-greet and VIP tickets, if available? Yep.
When looking at tickets, some sales are verified with a checkmark to show they’re from what the site considers a “super seller,” and the brand guarantees instant delivery to your smart device.
Browsing and Searching for Events
The most important part of the ticket-buying process on Vivid Seats is actually browsing the website and searching for events. On the home page, there’s a search box under a banner of all upcoming events. After selecting this box, type the name of the venue or the artist whose musical performance you’re interested in, and hit “Enter.” Next, you need to update the region by clicking on the location pin on the right side of the search box. That search returns a list of events that will be taking place closest to the geographic location whose pin you’ve entered. What’s more, these searches appear at the top, with the other events displaying below in chronological order.
Furthermore, there are advanced filters that you can use to narrow down options by the price range, the date range, the seating section, and more. Once you find your desired location or event date, click on “Tickets.” That directs you to a page that displays all available listings for that event.
Are there no tickets available? You can enter your email address to register for any updates about the availability of tickets for that event.
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Selecting Tickets And Seats
Choosing seats can indeed be a daunting task. However, Vivid Seats aims to make the process as simple as possible. For instance, the image you see below is that of Coldplay’s concert at Hard Rock Stadium in Miami Gardens, Florida, on July 26th, Saturday, at 6:45 pm. So, after finding your desired event and date, the next thing is to look at the colorful seatmap that you see on the right side of the page.
The different sections are all named and highlighted in different colors on the right side. On the left side, you can see the number of tickets in a specific row in every section. On this page, you can also sort the tickets by price (specific range, high to low, low to high), quantity, row, or section. If you’re on a budget, then be flexible with your seats. For instance, choosing seats further back from the stage or in the upper levels usually tends to be cheaper. Additionally, you could look for seats that have fewer or obstructed views.
Since Vivid Seats doesn’t own or generate the tickets, it can’t confirm or guarantee the exact seat numbers in advance. Since some resellers hold large groups of tickets and list them, it makes it doubly difficult. However, they do ensure that if you buy any reserved seating tickets in the same transaction, they will be right beside each other – unless the tickets state otherwise for some reason.
Also, last but not least, remember that every ticket you buy is a step towards getting a free ticket, thanks to Vivid Seats Rewards. It stands out as the only ticketing loyalty program where, when you buy 10 tickets, you get a Reward Credit that you can put towards your next ticket!
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Purchasing Process
Once you’ve chosen the tickets you’re looking for, select the quantity of tickets you’d like to buy, and add them to your cart before clicking on the red-colored “Buy” button to proceed.
Before you click the button, review the complete event information and ticket details. That’s because you can still adjust some details, like the quantity. If you’re a returning customer, log in using your existing Vivid Seats email address and password. Are you a new customer? Create a temporary account by typing a valid email address and creating a password at a later step, which will log you in. Both options take you to the final checkout screen, where you’ll find the order summary on the left as well as a complete breakdown of charges. This includes not only the ticket price but also the shipping fee, service charge, and total price that they will charge you. Don’t forget to apply any gift cards or promo codes that you have at this step.
Finally, on the checkout window, you need to provide your payment information. The best bit is that Vivid Seats accepts a variety of payment methods, including debit/credit cards, financing options like Affirm, PayPal, and even gift cards. Moreover, all transactions are secure with end-to-end encryption to protect financial and personal information. On the right side, choose your delivery country, shipping address, delivery method preferred, and payment method. Once you click the “Place Order” button, they will charge your account or card for the total amount.
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Ticket Delivery
Vivid Seats delivers tickets via a variety of methods, including e-mail delivery, mobile e-tickets, shipping physical tickets, and even special delivery services like on-site pickup. The seller determines the specific kind of delivery method for your tickets, and the information is displayed when you’re buying the tickets. Log in to your Vivid Seats account to track your order status and get the estimated delivery date of your tickets.
- Digital Tickets: Most tickets are delivered electronically, either via e-mail or are accessible via the Vivid Seats mobile app. All you need to do is present these digital tickets on their smartphones for easy access during the event.
- Physical Tickets: In some cases, especially for some specific events or venues, physical tickets may be mailed to the buyer’s address.
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Deals, Guarantees, and Pro Tips
- Off-peak performances might have deals. Usually, tickets for performances and concerts on off-peak dates or weeknights are cheaper than those on peak holidays or weekends.
- Use the payment plan option. Vivid Seats offers a payment plan option if you’re unable to or don’t wish to pay the full price of the ticket upfront, allowing you to pay in installments.
- Buy tickets for a package deal. There are many events that end up offering package deals that include not only tickets, but also other perks such as F&B, parking, etc. These packages could sometimes end up being cheaper than buying individual tickets.
- Vivid Seats offers promo codes for discounts on buying tickets, so look out for those during checkout.
- Use the website’s price guarantee option. Vivid Seats has a price guarantee option, which ensures that you get the best price, especially if you find a lower price for the same ticket somewhere else.
- Check for deals on specific musical events and concerts on the Vivid Seats social media platforms or their website.
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VIP Experiences and Add-Ons
Just because you’re trying to buy concert tickets for the best price doesn’t mean that you shouldn’t splurge should you get the chance. That’s why Vivid Seats offers a ton of additional perks and services, such as food and beverage vouchers, merchandise, and parking passes that could be available to buy alongside tickets. Additionally, Vivid Seats sometimes offers VIP packages for specific events. These include some really exclusive perks, such as backstage access and premium seating that really end up enhancing the overall event experience for buyers and attendees.
“We loved the options for add-ons with some of the performance tickets we’ve booked with Vivid Seats. It made our experience all the more thrilling!”
Dizzzi
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What Is Vivid Seats’ 100% Buyer Guarantee?
Vivid Seats’ “100% Buyer Guarantee” ensures that each transaction is completed in a secure environment and that the buyer shall receive their tickets. So, buyers will get their money back if the event is cancelled, the tickets that arrive will be on time and authentic, and buyers won’t be charged until the seller confirms their order.
Is my Personal and Financial information secure?
Since Vivid Seats processes all transactions in-house, it never shares the buyers’ private, personal, and financial information with anyone, including the sellers. The only information they provide the seller with is the shipping address for the delivery of tickets.
How do I reset my account password?
Simply click here and enter the email address for your account. Click on the link you receive in the email to update your account password.
Some images on this article are copyrighted by Vivid Seats.